RESERVATIONS POLICY

For questions regarding your reservation, please email us This email address is being protected from spambots. You need JavaScript enabled to view it. or call us 1-954-300-2410 and refer to the confirmation number at the top of your confirmation document.

WATERSPORTS & RENTALS CANCELLATION AND REFUND POLICY

All cancellations must be made at least 24 hours prior to your trip’s scheduled departure time or scheduled rental time. To place a cancellation, please email us This email address is being protected from spambots. You need JavaScript enabled to view it. and refer to the confirmation number at the top of your confirmation document. Failure to place a cancellation at least 24 hours in advance will result in your credit card being charged the full amount of the reserved trip or rental. No refunds will be issued for reservations cancelled within 24 hours of departure or rental. Please note that failure to show for the reserved trip or rental without cancellation will result in no refund. If a trip is cancelled by Atlantic Watersports for any reason, every effort will be made to reschedule the trip during your stay. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.

TICKET AND BOARDING INFORMATION

Please confirm upon reservation what time you should arrive .... but as a general courtesy always arrive at least 15 minutes prior to the departure time printed on your ticket. For all other trips, please arrive at least 30 minutes prior to the departure time printed on your ticket. All trips leave the dock promptly at the specified time.

You will be asked to present your ticket and a valid government issued photo ID. Credit card and Government Issued Photo ID will be required for all jet ski rentals and boat rentals.

WEATHER POLICY

Atlantic Watersports does not operate in unsafe weather conditions, but a light rain shower is not a deterrent. The Captain will assess the weather and should the Captain determine that the conditions are unsafe to run the tour, the tour may be postponed or it will be canceled. If a trip is canceled by Atlantic Watersports for any reason, every effort will be made to reschedule the trip during your stay. If you are unable to reschedule, you will have the option of receiving a voucher for a future trip or receiving a full refund.

INTELLECTUAL PROPERTY RIGHTS

Atlantic Watersports is protected by copyright, trademark and other intellectual property laws. © 2013-2020 Atlantic Watersports. All rights reserved. All photos and website elements are not to be reproduced or used for commercial purposes and are Copyright Atlantic Watersports.